Updating Information on Stripe
Sign in to your Stripe Express account.
- Either by logging in to your Commit account and navigating to:
- Settings >> Stripe Connection >> "View Stripe Dashboard"
- Or logging in at: https://connect.stripe.com/express_login
- When logged in, please go to your account settings in the top right corner:
- When in your profile:
To update your authentication details, click the little arrow next to the email address and/or the mobile number to edit and update it. (an authentication notice will be sent once updated)
To update your account/profile scroll down to see your details that you are able to update.
Depending on your exact bank account type (business versus personal account) the names and settings may change slightly. We will attempt to encompass them all.
UPDATE PAYOUT INFO:
- Click the little arrow next to your Account under PAYOUT DETAILS, then click the edit button of your account:
Here you can choose to Use a Bank Account (and update that Bank info)
Or use a Debit Card
If already using a debit card - to update your card, you'll need to confirm your current card info and input the new one.
REMOVE ACCOUNTS:
To remove an account, go to PAYOUT DETAILS and click "Edit" to access the options to remove it.
UPDATE ACCOUNT / PROFILE INFORMATION:
Click PLATFORM SETTINGS to edit your Display name
Click TAX FORMS to edit your preferences
To add other Team Members to be able to login and access the dashboard for your Club's Stripe account:
- Click TEAM MEMBERS and click "EDIT"
- Click "Add Team Member" to invite or click the X next to the member to remove them.
Click BUSINESS DETAILS or PROFESSIONAL DETAILS to edit your business information
Click MANAGEMENT AND OWNERSHIP or PERSONAL DETAILS to edit your profile and Stripe account information
Click PUBLIC DETAILS to edit your descriptor for bank statement identification
If you have any issues, you can contact Commit Support at Team@commitswimming.com
**Note: Commit Support will have limited access to help within your Stripe Express account, as it is private financial account and that information that is separate from the Commit platform.
You can also contact Stripe Support for help: https://stripe.com/contact or click the help button in your Stripe Express account
