Archived Issues

Issue_#2023115138

STATUS: RESOLVED

MESSAGES THAT WERE EFFECTED MAY NOT UPDATE - BUT ALL MESSAGES CREATED AND SENT AFTER NOVEMBER15, 2023 SHOULD UPDATE.

  • Messages sent from within your Commit portal are no longer updating the status of the message.
  • Messages show as pending/grey in color.
  • Some messages show green - these are for messages that were read by the recipients within their own Commit portal.
  • NOTE: Messages were still being delivered - the issue was with the status being returned and updated to reflect the most current event.

Issue_#2023101859

STATUS: RESOLVED

  • E-mails and messages originating from Commit are not successfully delivering to email addresses that are hosted through AT&T. Some of these include:
    • @att.net
    • @southbell.net
    • @sbcglobal.net
    • @prodigy.net

      Issue_#2023423117

      STATUS: RESOLVED

    • E-mails and messages originating from Commit are not successfully delivering to email addresses that contain a number of Apple based domains.

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