Known Issues
MESSAGING
Issue_#2023423117
STATUS: RESOLVED
- E-mails and messages originating from Commit are not successfully delivering to email addresses that contain a number of Apple based domains.
MOBILE APP
Issue_#20232221148
STATUS: INVESTIGATING
- Some Android users are receiving messages when downloading the app with errors indicating the app is "incompatible".
- We are working to correct this issue. Projected timeline: A couple of months.
- If you haven't already done so, please contact us if you are experiencing this issue. Send us a support ticket or contact us at Team@commitswimming.com
- Information that will help: Type of Device (Make, Model, Year) as well as any information about the OS you are currently running on your device.
Issue_#2022116115
STATUS: REPORTED
- There have been reported issues for many Android users that when writing or editing a workout multiple spaces are being inputted into the workout without any warning.
- We are working to correct this issue.
- If you haven't already done so, please contact us if you are experiencing this issue. Send us a support ticket or contact us at Team@commitswimming.com
- Information that will help: Type of Device (Make, Model, Year) as well as any information about the OS you are currently running on your device.