Known Issues

MESSAGING

Issue_#2023423117

STATUS: RESOLVED

  • E-mails and messages originating from Commit are not successfully delivering to email addresses that contain a number of Apple based domains.

MOBILE APP

Issue_#20232221148

STATUS: INVESTIGATING

  • Some Android users are receiving messages when downloading the app with errors indicating the app is "incompatible".
  • We are working to correct this issue. Projected timeline: A couple of months.
  • If you haven't already done so, please contact us if you are experiencing this issue. Send us a support ticket or contact us at Team@commitswimming.com 
    • Information that will help: Type of Device (Make, Model, Year) as well as any information about the OS you are currently running on your device.

Issue_#2022116115

STATUS: REPORTED

  • There have been reported issues for many Android users that when writing or editing a workout multiple spaces are being inputted into the workout without any warning.
  • We are working to correct this issue.
  • If you haven't already done so, please contact us if you are experiencing this issue. Send us a support ticket or contact us at Team@commitswimming.com 
    • Information that will help: Type of Device (Make, Model, Year) as well as any information about the OS you are currently running on your device.

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