Change the email on an account

Which email are you changing?

There are two different “emails” people mean:

• Your login email: what you sign in with and where team mail arrives. Change it yourself under Settings → Profile.
• A contact email on a swimmer: what the club has on file for a parent or athlete who hasn’t logged in. The club edits that on the swimmer’s Manage page (and can then send an invite to the new address).

Step by step

Web app Mobile app

Change your own login email

1. Log in at team.commitswimming.com and open Settings (bottom of the left menu) → Profile.
2. Replace the address in Email and click Save email. Use the new address next time you sign in.

Fix an email you can’t log in to change (coaches/admins)

1. Open the swimmer under People → Roster and go to Profile.
2. Edit the parent or athlete contact’s email, then click Send invitation to Commit so they can set up their login on the correct address.

Common questions

I changed my email but invites/emails still go to the old one. Your club’s roster may still list the old address as a contact on your swimmer — ask them to update the contact card too.

I no longer have access to my old email. Use forgot password? with the old address only if you can still receive there; otherwise ask your team admin to update the contact email and re-invite you, or email team@commitswimming.com.

Does changing my email affect billing? No. Payment methods and invoices stay put. Invoice emails go to the customer’s billing email, which your club can update separately.