Card or bank account?
- Card: active immediately. Most clubs pass on a card processing fee.
- Bank account (ACH): usually a lower fee, but takes a short verification step before it can be charged (see below).
Step by step
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Log in at team.commitswimming.com and click Payments in the left menu.
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In the Payment Methods section, click the +.
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Choose card or US bank account and enter the details. Bank accounts can connect instantly through your bank’s login, or with your routing and account numbers.
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To make the new method your default (the one automatic charges use), open the new method’s menu and click Set as default.
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To remove an old method, choose Delete from its menu and confirm. Add and default the replacement first; Commit won’t let you delete your last payment method.
Commit Swimming - Team -
Open the Commit app and tap More → Payments.
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In the payment methods section, tap + to add a card or bank account, or tap an existing method to set it as default.
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If you don’t see an option you need, log in on the web at team.commitswimming.com. The web Payments page always has the full set of controls.
Verifying a bank account
If you entered your routing and account numbers manually, your bank account needs verification before it can be charged:
- Within a day or two, a small micro-deposit appears on your bank
statement (it may show a 6-character code like
SM11AA). - Go back to Payments, find the bank account marked as pending verification, and click Verify. Enter the two deposit amounts in cents, or the descriptor code from your statement. You get a limited number of attempts, so copy carefully; there’s also an Open Stripe Verification Page button if you’d rather verify there.
If you see an Authorize banner on a bank account, your bank connected the account but still needs you to confirm the debit authorization. Click it and follow the prompts. Until a bank account is verified and authorized, automatic charges fall back to failing, so keep a card on file in the meantime if a payment is due soon.
Common questions
Which payment method gets charged? Your default. If an invoice fails, you can open it and pay it with any method on file.
Can I remove my only payment method? If your club requires a payment method on file, add its replacement first.
My card was declined. The invoice stays open. Open it from Payments and pay with another method, then check with your bank about the decline.