The intake steps
Your onboarding page has one card per step:
- Roster
- Results
- Website Visuals
- Payments (Stripe) ← you are here
- USA Swimming (USAS clubs)
What you’ll need
- Your organization’s legal name and EIN (or SSN for sole proprietors)
- The name, birth date, and contact details of a representative
- The bank account for payouts (routing and account numbers)
Ten minutes with those in hand usually does it.
Why this happens during onboarding
Every payment your families make goes straight to your own Stripe account, and Stripe reviews new accounts before charges can flow. Doing this during intake means the review finishes while we load your data, so billing works on day one instead of holding up your launch.
What happens next
Stripe reviews the account, usually within a business day. If they need more information, they email your representative directly. Our team finishes the payment setup checks on our side before handing you the account. After that, day-to-day billing lives in Payments, and payout details stay editable through Settings → Integrations.
Common questions
Is this safe? The whole form is Stripe’s, the same processor behind millions of businesses. Commit stores none of your banking details.
Who should fill it out? Someone authorized to act for the organization: an owner, board treasurer, or director.
We already use Stripe. Great, mention it to your onboarding contact and we’ll connect the right account.